Three Tips for Running a Great Tweetup

Last week I was fortunate enough to attend the Farnborough International Airshow as a guest of Raytheon’s #meetRay tweetup. As a bit of an aviation geek, I enjoyed the day tremendously – there’s a lot to be said for gaining VIP access (and shelter from the rain) – but what I found really impressive was […]

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The Chinese Take on Pinterest

New Chinese social media sites have long been inspired by popular sites and trends from the West, such as Facebook’s distant cousin Renren and Twitter’s brother Sina Weibo. It is no surprise then that they have embraced Pinterest with both arms. Rather than just creating direct clones of the site, they have been inspired by […]

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Social Media for Financial Services: Wedbush Securities Firm-Wide Social Media Use

Social media use in the financial service industry is a tricky area given the issues around compliance with regulations and risk. This is why I was interested to read that Wedbush Securities, a privately held financial services and investment firm based in USA, has announced that they will give the “green light” for firm-wide adoption […]

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Social Media Perks – How @ChilternRailway Rewards Its Regular Customers

Earlier this year I wrote about how Chiltern Railways were using twitter for customer service. Aside from their responsive Twitter account, I was also impressed by the company’s use of foursquare to reward the “mayor” of Marylebone station with the privilege of switching on the Christmas lights –  an innovative way to recognise a loyal customer. […]

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